FAQ

Frequently asked questions

Where can you deliver?


We cover areas in Derbyshire, South Yorkshire, Nottinghamshire, Cheshire, Lincolnshire. Leicestershire. Delivery is free within a 15 mile radius of S42, fees of £1 per mile will be charged for outside of this proximity.

Please enquire for further negotiations.




How long does it take to set-up?


We allow a minimum of 2 hours for set-up.
All packages will require a morning set-up and following morning dismantle. Times to be discussed and agreed with each client upon booking.




Do you require a power source?


Yes, we will need access to a domestic power supply. Where possible, we prefer an external source of power (purely for ease) but an internal source can also be used. *Additional cabling can be supplied on request*




Can you have other packages not stated in your website?


Should you wish to create a bespoke package for a special occasion, please get in touch, as we are more than happy to discuss and arrange a bespoke booking for you.




Are you still operating during the Covid-19 restrictions?


Yes.Your safety is our highest priority and we are concentrating on providing a safe, clean space. If you would like to book during this time, please ensure you have access to your property via a side gate, as our staff are unable to enter your property under the current restrictions.




When is payment required?


To secure a booking and date for a Diamond Dome, we will require a 50% deposit on booking. The remainder of the payment will be required two weeks prior to your date.




What is the cancellation policy?


Please read our terms and conditions of booking.

If something changes and you are unable to continue with your booking, you will be refunded your deposit, providing it is 14 days prior to your event date.

However, if you cancel within the 14 day period leading upto your event date, the 50% deposit is non-refundable.




How big are your domes?


Our domes are 3.6m in Diameter with a height of of 2.2m.




What extras can you add to your Dome packages?


He can offer a completely bespoke service when booking with Diamond Domes & Dining. We can offer a variety of extras from cakes, to food, to cocktails, to balloons and themed decor. Just get in touch and we can help you plan your perfect day/evening.

We like to add that little extra sparkle to your event and will go the extra mile to create your unforgettable moments!